Zeta 7's Privacy Policy — Your data is safe with us

1Introduction & Scope

Zeta 7 is an international-standard online gaming platform serving users in Bangladesh and around the world. We place the highest value on our members' privacy and are fully committed to safeguarding their personal information.

This Privacy Policy applies to the following:

• For users of the Zeta 7 website (zeta7.im).
• For users of the Zeta 7 mobile app (Android & iOS).
• Applicable to both registered and unregistered visitors.
• For users of any Zeta 7-related services.

We believe transparency is the foundation of trust. That's why Zeta 7's Privacy Policy is written in plain, clear English so every member can easily understand it.

2What Information We Collect

Zeta 7 collects certain information to provide secure and improved services. Below is a detailed breakdown of the data we collect:

3Purpose of Data Use

Zeta 7 uses collected data solely for the purposes listed below and for no other use.

• Account Management: To register, verify, and secure your account.
• Service Delivery: To provide gaming, betting, payment processing, and related services.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and answer your questions.
• Personalization: To personalize your experience based on your preferences and habits.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotions: To inform you of relevant offers and bonuses, with your consent.

We never sell your data to advertisers. You can opt out of promotional communications at any time.

4Data Sharing & Disclosure

Zeta 7 does not sell or rent your personal information to third parties. However, in the following limited circumstances, certain data may be shared:

• Payment Processors: Necessary information is shared with bKash, Nagad, and other payment partners to process transactions.
• Technology Service Providers: With hosting, cybersecurity, and analytics partners — all bound by strict confidentiality agreements.
• Legal Requirements: When legally required to disclose information under a court order or government directive.
• Fraud Prevention: With international anti-money laundering bodies where required.

5Cookies & Tracking Technologies

Zeta 7 uses cookies and similar technologies on the platform to enhance your browsing experience and maintain platform functionality.

• Essential Cookies: Essential for maintaining active login sessions and ensuring platform security.
• Performance Cookies: To monitor platform speed and performance.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

6Data Retention Period

Zeta 7 does not retain personal information longer than necessary. Data retention periods are as follows:

• Active Account Data: For as long as your account remains active.
• Transaction Records: Up to 5 years as required by applicable law.
• KYC Documents: Up to 5 years after account closure (for legal compliance).
• Customer Service Records: 2 years from the date of last contact.
• Analytics Data: Up to 1 year in anonymized form.

After the retention period, data is securely deleted or anonymized.

7Security Measures

Zeta 7 uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to accounts.
• Firewall Protection: Advanced protection at the database and server level.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Suspicious Activity Detection: Automated systems monitor for unusual activity.

8Your Rights

As a Zeta 7 member, you have the following rights over your personal data:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request the deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You can request to restrict how your data is processed in certain circumstances.
• Data Portability: You can request your data in a readable, portable format.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise these rights support@zeta7.im-. We will respond within 30 days.

9Protection of Minors' Data

Zeta 7 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is conducted at the time of registration.
• If an underage member's account is identified, it is immediately closed and all collected data is deleted.
• If you suspect your child is using Zeta 7, please contact us immediately.

10Privacy Policy Updates

Zeta 7 reserves the right to update this Privacy Policy as needed. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered members will be notified via email or platform notification.
• Re-consent may be required for significant policy changes.

We recommend checking this page regularly. Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact & Complaints

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Email: support@zeta7.im
• Live Chat: Directly after logging into the platform.
• Response Time: Usually within 24–48 hours.